Office of Information Security

About the Office of Information Security

The Office of Information Security is part of Information Services & Technology. The staff of InfoSec manage digital identities and account management, consult with campus departments on security best practices, and ensure compliance with federal and state regulations. We work closely with all the other areas of Information Services & Technology to assist them in defining and implementing best practices to ensure the confidentiality, integrity and availability of Information systems and critical data. We also coordinate security related incident response and lead initiatives to provide ongoing end-user information security awareness training.

Some of the technology implemented by IS&T includes firewalls, endpoint detection and response, as well as server and desktop encryption.

Information Security Incidents

If you believe your computer has been infected by malware or a virus, or you suspect your West Chester University account may have been compromised in some way, please contact IS&T for next steps and guidance. Requests for information or reporting suspected information security incidents should be directed to the WCU Help Desk at x3350 or send an email to


If you think your computing system or account have been compromised:

  • Contact the University Help Desk to document the issue.
  • Do not turn off the computer or log off unless absolutely necessary (Disconnect from network)
  • Take pictures of errors and pop-ups. Document symptoms.
  • If you receive harassing or threatening emails or messages, contact Campus Police immediately at x3311.


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