Student and Family Experience

West Chester University parents and family members are automatically imported to Ram Fam Central as their undergraduate student enrolls at the university. Once imported, you will receive a welcome email with instructions on how to complete the registration process. Accounts imported into the platform still requires verification of account information and completion of the Welcome Survey. If your contact information changes, please update your Ram Fam Central profile. 

If you did not receive an email notification sharing that you have been imported into Ram Fam Central, please follow the instructions below!

1. Visit the Ram Fam Central login webpage.
2. Select “Sign Up” and follow the prompts to create account login information.
3. When prompted, customize the user experience by completing the Welcome Survey.
4. Sent to the email address provided and upon completing the Welcome Survey, you will receive a confirmation email. Failure to complete the confirmation email will result in limited access to the portal, including but not limited to inability to make or view comments.

Ram Fam Central communities offer additional content personalization based on things you are interested in such as Student Life, Athletics, Safety, etc. Some communities may be pre-populated per Welcome Survey responses.

1. Login to Ram Fam Central with your self-selected email address and password.
2. On the left, under “I’d like to…,” select “Discover Communities.”
3. Under “West Chester University Communities,” add your profile by selecting “join” and remove by selecting “leave.”

1. Login to Ram Fam Central with your self-selected email address and password.
2. At the top of the portal homepage, select the silhouette icon and then select “Edit Notification Preferences.”
3. Under “My Notification Settings,” adjust communication messaging and frequency.

1. Login to Ram Fam Central with your self-selected email address and password.
2. Click the graduation cap icon in the top-right corner of the page. Please note that your student must approve the request and access to their educational information is protected by The Family Educational Rights and Privacy Act (FERPA) & WCU’s Privacy Policy.
3. Enter your student's West Chester University email address. Note: A student's email will follow the format FLast###@wcupa.edu, where F is their first initial, Last is their last name, and ### are the last three digits of their RamNet ID.
4. Parents and family can request access to:
   • Class Schedule/Enrollment Information
   • Grade(s) Information
   • Financial Aid Information
   • Holds on Account
5. If your student approves the connection, you will be able to access their information the following day as the system updates nightly.

WCU's Office of Student and Family Experience has partnered with CampusCube, the premier college care package company. The colorful boxes are loaded with healthy snacks, quality personal care items, useful gadgets, and each package includes a beautiful gift card printed with personal messages of love and support. Packages are available for special events such as birthdays, holidays, graduation, and for busier academic times such as midterms or final exams. The best part? The care package(s) are delivered right to your student's door in their residence hall!

order a care package for your student here!

Registration is required for all non-WCU guests. Kids 5 and under are $5, while those older than 5 are $10. Processing fees may apply. Infants are welcome at no additional cost. Current WCU students are also welcome free of charge with their Ram Card ID.

Each event will offer on-site registration as long as it has not reached maximum capacity. Any event that reaches maximum capacity will be advertised as such.

Registering for Sibs and Kids Day allows you access to all the events listed above. It is designed to be a customizable event, so you can attend any and all events that work for your family. All events will include a check-in table where those registered will receive a wristband. Once you receive your wristband, you are good to go for the day! 

Access to both the women's and men's basketball games is included for anyone registered for Sibs and Kids Day. If you plan to attend either game and have not picked up your wristband by game time, stop by the Kids Zone Pep Rally in Ehinger Gym to receive your wristband. WCU students have access to all athletic events with their Ram Card ID and do not require a wristband.

Each event will include snacks and small bites. Those looking for full meals while on campus are encouraged to visit any of our on-campus dining locations. WCU students with meal plans are also welcome to use any of their guest passes to provide non-WCU guests access to The Commons dining hall.

Guests of WCU are welcome to park in K Lot behind Sykes Student Union or at any of the following campus garages: Sharpless St., New St., The Commons, or the Student Recreation Center. Parking in campus garages is $1.50/hr with a max daily rate of $9. Check out the campus map to view all parking garage locations.

Please direct all questions to the Office of Student and Family Experience at ramfam@wcupa.edu.